The Partner Support Programme

We want to clearly demonstrate the practical, day to day operational support that we are committed to bringing to our Partners globally. These are the essential elements that underpin our success as we build on our relationships and help make you successful in supporting our end-user customers.

  • Recognised OptaSense® Accreditation

    OptaSense® Accreditation:
    We believe that Partnership is valuable and therefore as part of any agreement between us we want to recognise that value through formally accrediting your business as our specialist Partner.

  • Continuous Training & Development Programme

    Continuous Training and Development:
    This is an integral part of building our quality network and we will continue to provide materials, on-line content and one-to-once assistance to build the knowledge and expertise within your organisation.

  • Expert Product Support through Techserve

    Expert Product Support:
    We have technology experts to help support our Partners providing technical product information, new releases, updates and insight.

  • One to One Account Management Support

    One to One Account Management:
    Relationships are central to our mutual success and we have therefore continued to strengthen the professional support on Partner accounts in support of your business.

  • Full Access to Partner Portal

    Access to the Partner Portal:
    Fully accredited OptaSense® Partners receive real-time access to training content, news, updates and product details through the Portal.

  • Valuable Marketing Materials and Resources

    Marketing Materials and Resources:
    For Partners we are committed to cutting the cost of going to market by providing designs, artwork files, imagery, and graphics, without direct cost and providing cost-effective production services in support of Partner objectives.

  • Thought Leadership and Industry Content

    Thought Leadership/Industry Content:
    We help Partners position their market leading solutions through access to technical and business insights and use of materials from articles and white papers we regularly produce or contribute to.

  • Bid Support Management

    Bid Support:
    As a OptaSense® Partner we understand the importance of bids and tenders and are committed to working closely with you to achieve your objectives each and every time.

  • Fast-Track Support Service

    Fast-Track Support:
    Service is a critical ingredient for post–sale success and our support teams are here to help in getting the spares products you need to the right location as quickly as possible. OptaSense® Partners have open access to the full support programme and professional help of our specialist Account Managers and technical staff.